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Jitjatjo Australia Pty. Ltd. (ABN 76 618 587 036) ("Jitjatjo", "we", "us" or "our") is committed to complying with our obligations under the Privacy Act.
This privacy policy sets out how we collect, disclose, store and use your Personal Information.
Capitalised terms have the meanings given to them in the section entitled "Definitions and legal references" at the end of this privacy policy, unless otherwise stated.
Among the types of Personal Information that we collect are the User's:
We may collect Sensitive Information from you or from a third party with your consent, including:
Complete details on each type of Personal Information collected are provided in the dedicated sections of this Privacy Policy or by specific explanation texts displayed prior to the collection of Personal Information.
Personal Information may be freely provided by the User, or, in case of Usage Data, collected automatically from a User when accessing or using this Application.
We collect personal information directly from you, including when you:
Unless specified otherwise, all Personal Information requested by this Application is mandatory in order for us to provide the Service to you. A failure to provide any requested Personal Information may make it impossible for us to provide the Service to you. In cases where this Application specifically states that some Personal Information is not mandatory, Users are free not to provide this Personal Information to us without consequences to the availability or the functioning of the Service.
Where practicable, we endeavour to collect Personal Information directly from you. However, in some circumstances, we collect Personal Information about you from third parties. Further information on collection is provided in the section “Detailed information on the collection, disclosure and use of Personal Information” below.
We only collect Sensitive Information directly from you or from a third party with your consent.
We also use Cookies and other Trackers to collect technical information. Any use of Cookies, or of other tracking tools, by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Information (being Personal Information which is not the User's own Personal Information) obtained, published or shared through this Application and confirm that they have the relevant third party's consent to provide such Personal Information to us.
Jitjatjo takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Personal Information.
Personal Information is handled on computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
In addition to Jitjatjo, in some cases, Personal Information may be disclosed to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as clients of Jitjatjo, third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies).
When we disclose Personal Information to external parties, we will use reasonable endeavours to ensure that these parties only use your Personal Information as reasonably required for the purpose of disclosure and in compliance with applicable laws. Recipients of Personal Information from Jitjatjo include Google Inc. and Stripe Inc.
These recipients of Personal Information may be located outside of Australia, including in the United States of America.
Personal Information is stored in this Application's database which is hosted by Amazon Web Services ("AWS"). AWS is a hosting and backend service provided by Amazon Web Services, Inc.
Personal Information shall be stored for as long as required under Australian law.
To the extent permitted by law:
Jitjatjo may be allowed to retain Personal Information for a longer period whenever the User has given consent to this, as long as such consent is not withdrawn. Furthermore, Jitjatjo may be obliged to retain Personal Information for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Information shall be deleted. Therefore, you may not be able to access or correct Personal Information after expiration of the retention period.
Jitjatjo collects and uses Personal Information for the primary purpose of providing the Service to Users, including to:
as well as for the following administrative purposes:
To the extent permitted by applicable law, this Application may collect, use, and disclose to third parties User location Data in order to provide location-based services and for the following purposes:
Where you have consented to receive direct marketing communications from us, we will send you marketing and promotional materials which may be of interest to you by using any contact details which you have provided (including via SMS, push notifications, email and mail).
You may opt-out of, or unsubscribe from, receiving direct marketing communications at any time by contacting us or by using the unsubscribe facilities contained in the relevant communication.
Users may do the following:
If you have a query, or wish to make a complaint, regarding the Personal Information which we hold about you, please contact us using the details below:
We endeavour to investigate and resolve a privacy complaint within 30 days of receiving the complaint.
If you are not satisfied with our attempt to resolve your privacy complaint, you may contact the Office of the Australian Information Commissioner on 1300 363 992 or visit their website at www.oaic.gov.au.
This Application does not support “Do Not Track” requests. To determine whether any of the third-party service providers it uses support the “Do Not Track” requests, please read their privacy policies.
Jitjatjo reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to Jitjatjo. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Your continued access to and use of the Application and/or the Service following notification of any changes to this privacy policy constitutes your agreement to the privacy policy as amended.
Personal information has the meaning given to it under the Privacy Act. Generally, personal information comprises information (whether fact or opinion) about an individual who is identifiable or reasonably identifiable.
Sensitive information has the meaning given to under the Privacy Act. It is a type of personal information which is afforded a higher level of protection under the Privacy Act because it could result in adverse consequences for individuals if it is not handled correctly.
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using this Application.
The means by which the Personal Information of the User is collected and handled, comprising the Jitjatjo mobile application and the website (https://jitjatjo.com.au).
The service provided by this Application as described in the relative terms (if available) and on this Application.
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Privacy Act 1988 (Cth)
Latest update: September 1, 2021